Be Mate Help
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Guest: Reservations

  • How do I receive the keys of the apartment?
  • What payment methods are accepted?
  • How do I know if an apartment is available?
  • How much do I need to pay for a reservation?
  • When will I be charged for the booking?
  • What happens if the Host does not answer my booking request within 24 hours?
  • What are the the Hotel Services offered by Be Mate?
  • What is the Be Mate Commission for Guests?
  • What does immediate booking mean?
  • If a booking request has expired why my money are not available?
  • Will I be charged if my reservation request isn't accepted by the host?
  • What is the tourist tax?
  • How do I search an apartment on Be Mate?

Categories

  • General
  • Guest: Services
  • Guest: Reservations
  • Your Be Mate Account
  • Host: Manage Bookings
  • Host: Manage Your Listing
  • Host: Payments
  • Hosting
  • Deposit
  • Channel Manager: Kigo
  • Partner Hotel
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