How can I reject a booking request as a Host?

As a Be Mate Host when you receive a booking request you have 24 hours to accept or reject a booking request. We remind you that rejecting a booking generate frustration for the Guests, therefore we kindly ask you to reject a booking only when you don’t have any other option.

If you need to cancel a booking request, it is important that you do it as soon as possible by visiting “My Bookings”, and by clicking on “Reject”.

We remind you that you have 24 hours to answer a request. Once you have accepted a booking you cannot cancel it anymore.

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