How to Travel with us?
Booking an apartment on Be Mate is extremely easy and the only thing you need to do is to enter your travel destination with your travel dates and chose between one of our unique apartments.
Search: We have already selected the best for you. You don't have to worry about surprises on Be Mate because we select and verify each one of apartments so that you don't have to spend hours in looking for the best apartment because we have already selected the best apartments on the market for you. Worried about the location? Remember that our apartment are all located in the best areas of the cities.
Book: Reserve your apartment completely online and stress-free! Once you find the apartment that you like by clicking on the booking button on every listing, remember that we have 2 way of booking an apartment with 2 different buttons.
Request Booking: By clicking the request booking button you will send a reservation request to the owner of the apartment that has 24 hours to accept or reject your booking. Once the owner of the apartment respond we will send you a confirmation. If the owner does not respond in 24 hours the booking expires.
Immediate Booking: Some properties have the immediate booking button which allows you to receive an immediate confirmation of your booking.
Travel: Your travel will be safe thanks the support of our Hotel Ambassador. We will send you an email with your booking details and you can always access to your BeMate dashboard to retrieve all your booking details.
Before you travel remember you can contact your City Mate through your Guest App, email or phone. Once you are at destination your experience will be always safe and under control.